FAQ's

• What is a ticketing system ?

  A ticketing system, in context of distribution, is a system used to track deliveries made by delivery truck drivers as they make stops along their delivery route. The ticketing process can either be digital or paper, and by use of a ticketing management system, can be made 100% digital.

• What software is used in ticketing system?

  The software used in a ticketing system depends on the exact needs of each business. For many businesses, ticketing software acts a document storage for paper receipts during the ticketing process for each delivery personnel.

• How long is the implementation process?

  At CloudX our team of experts take a personal, customized approach to systems integration. We take the time to make sure you’re comfortable with all of APSmart’s capabilities and that you have a seamless transition in your day-to-day operations. For that reason, implementation can take as long as eight weeks, during which we work behind the scenes to give you a single, streamlined automation solution and ensure your team knows how to use it.

• What about the tools I’ve already invested in?

  Our APSmart technology helps to seamlessly integrate your existing ERP and other digital tools, in order to eliminate inefficiency and multi-tool use wherever possible. Our goal is to build on what you’ve created, streamline your existing processes, and allow a smooth, user-friendly transition into the future of business.

• How are CloudX services different from other platforms and tools?

  CloudX offers complete, end-to-end AP automation and document processing solutions to make operations smoother and financial insights more accessible to decision-makers. Not only do we bring today’s solutions to the table, but our intuitive and flexible services will also continue to adapt to your internal and industry-wide changes. Scale your business with versatile tools that take you from the dark ages to the Cloud Age.

• Why invest in automation?

  Carefully considering business investments is important. Fortunately, CloudX’s adaptable technology pays off big for your business, in more ways than one. Not only will you save valuable human resources and better apply your team’s skills to higher-order tasks, but you can also monetize the process while automating it. Believe it or not, we’ve established a pathway to monetize your AP process and have helped clients earn up to 60 percent cash back on accounts payable transactions.